Good service and pump works as advertised. Very well packed and fast shipment.
Charles C.
Land O Lakes, FL
EcoPump EP-4
Good service and pump works as advertised. Very well packed and fast shipment.
Charles C.
Land O Lakes, FL
EcoPump EP-4
Thank you for making me a proud owner of the EcoPump EP-6 pool pump. It is everything that you said it would be .
I know that I had a problem with the first unit that you sent me. (After diagnosing the returned pump, EcoPump determined the pump had been wired improperly by connecting the L1 & A Terminals.)
You diagnosed the problem listening to it over my cordless phone, and with out any hesitation you said that it didn’t sound right, and that you were sending me another unit. You even paid the shipping. I had the new pump installed, and it runs beautifully. It is very quiet, and my electric bills have gone down quite a lot. The pump is every thing you said it would be.
It’s been a pleasure doing business with you and your company.
Yours truly,
Charles
Dunnellon, Fl
My EcoPump EP-6 is super nice and quiet! Power bill will be much lower…thanks!!!
Douglas C.
Seminole, FL
My pool pump which came from a local hardware store was on its last leg since I bought my home and I was anticipating it’s failure just by the sound of it and how the unit overheated frequently. I began to do research and found that there are newer pumps out there that have onboard computers and many settings to match up to your pool. A good friend of mine is in the pool business and was going to get me a deal on one of these units. After looking into them more in depth, I found that many of them tend to fail due to the onboard computer being damaged by either the elements or just by the vibration of the unit. Not to mention there is only a one year warranty on those types of units.
My friend in the business was able to get for $950 (and that was $200 off the retail price)! Not being happy with the research on these units, my friend gave me some options, none of which I liked due to the power consumption and lack of warranty. After searching long and doing much research I came across the eco-pump. Unfortunately I could not find many reviews online (hence the main reason I am writing this one) and I pride myself in getting all the information about all products prior to buying them. I contacted the company and was given a very detailed description of the product and I also learned at this point that not only is there a 3 year warranty, but there is a 30 day money back guarantee!
So after looking online more and reading about how most pumps with onboard computers fail because of the complexity and just knowing that a pool expert is needed to properly set it, I told my friend that I’m going to go with the eco-pump. I originally had a 1.5HP pump and went with the EP-4 since it was advertised as a 1HP but has a true rating of 1.65HP. This would give me a low setting for normal operation for energy efficiency and a high setting for vacuuming the pool.
Upon receiving it, the unit was very well packaged and just from the looks of it I could tell that it was built with quality in mind. Having some understanding in plumbing, I had decided to install the pump myself which was not overly difficult (although if you aren’t confident in your skills, I would recommend an expert). Also having experience working with electrical, I was able to wire this unit quite easily as well (Ask them about switch options and they will tell you exactly what you need. I would recommend purchasing their switch to receive everything at the same time. I thought I’d be able to pick one up at Home Depot but they do not have what you’ll need to switch from High to Low to Off positions).
After installation was complete, I turned the unit on and it has been running like a charm ever since. I take the 30 day guarantee very seriously and if the unit did not live up to my standards, I would have surely sent it back. I am very happy with my purchase and if I can assist others trying to do research regarding pumps, my advice would be to go with eco-pump and don’t think twice. Can you get less expensive units? Possibly but I guarantee you’ll be paying for it in your electric bill if you decide to go with the cheap brands, not to mention you risk the chance that it may fail after a year and you are no longer covered by the warranty. It’s a major decision and I recommend that you do your research, but if you have any doubts what-so-ever, give them a call and you will be amazed by the customer service they provide. They want you to know their products and are willing to answer all your questions, not to mention I even called a few times when I was installing the unit to make sure I was doing it correctly and they were more than willing to help.
In my mind, there is not a better pump out there and I’m sure you will find the same. Keep in mind that no other manufacturer will give you a 30 day money back guarantee so don’t pull the trigger on any of those other units unless you’re willing to accept any problems that come with it. Hopefully this will assist you in your research and it will make your decision easier. My final recommendation: Purchase the Eco-Pump, it’s the best solution out there.
Regards,
John
After purchasing one of your EP-8 pumps, I have noticed dramatically less power usage.
Old pump ran for 8 hours a day. New pump ran 24 hours on slow speed. Only using high speed for cleaning. I ran high speed to check out the filter and found that it worked better on the lower Eco speed. Old pump is 1.5 hp and uses 7.6 amps single speed. New pump uses less than 2 amps. New pump runs smoother and quieter than the old one. Filter is Pac Fab 500 lb. sand using Zeo filter media and filters better on the slow speed. No water problems. I am very happy with pump. Would recommend this pump. If a customer wants to contact me no problem.
Please don’t print my number but you may give it to your customer. Thank you for help!
Mark
EcoPump Customer Support,
We purchased an Ecopump EP-6 in June 2011. We are very happy with the sales, service and the product.
We were looking to lower our operating costs by replacing our Hayward 2HP Northstar pump. The Ecopump runs whisper quiet on Eco speed, and we are saving over $100+ per month on our electric bill. Additionally, we are running our pump longer, and the water clarity has never been better.
Thanks so much for a great product.
Tom
Great help to me. Highly recommended. Love this pump.
Eco Pool Pumps,
Hello my name is Ernesto, and I recently replaced my old noisy, energy hog Sta-Rite duraglass for and eco pump EP-4. I was very fortune to come across the EP-4 after weeks of frustrating research. One day I decided to google “pool pump reviews” and came across a link that led me to ecopoolpumps.com. I then quickly got excited when I started to learn more about eco Pumps and the EcoBoost electron storage technology. It sounded like I stumbled upon the Prius of pool pumps!
I then contacted your company and was fortunate enough to speak to a fine gentleman by the name of Dan Lee. He took his time and explain clearly the technology that goes behind every eco pump and answered every question I had. I felt so good and confident about these pumps that I ended up ordering the EP-4. As soon as it arrived I started to install the pump and couldn’t wait to fire it up! Again, along the way I had more questions and Mr. Lee was so kind and gracious to take his time and made sure every question was answered.
After the installation was complete I started and the pump and was totally amazed at how quiet this pump opertates. I literally had to put my ears close to the pump to make sure it was running!!! I was so happy this pump turned out to fill all my expectations and then some.
It’s been a long time since I’ve been this pleased about a purchase that I truly believe I’m getting a lot of return on my investment. This pump is that good, I often find myself going out to the backyard several times a day just to marvel at the silence while the pump is running.
Thank you so much guys for making a true quality product thats quiet, energy efficient and built like a tank!
Ernesto
P.S. A million thank Mr. Lee and I can’t wait till the savings start rolling in!
Fast Shipping — allows for continuous circulation — saving $$
I recieved the pump as promised Wednesday 5/18. The pool company I use, East Coast Pools, installed it today. I am very pleased with the quality of the pump and boy oh boy it surely is quiet. Sorry we put you through all the questions. Please consider my point of view. In a world today rife with unreputable companies I admit I got a little nervous dealing with an out of state company. You and your company delivered as promised. I can’t wait to see the green out of my pool water and into my wallet! I recommend East Coast Pools in Jupiter, Florida as a potential dealer/installer.
Sincerly,
James